Work Location: Chennai
POSITION: Associate General Manager – OPERATIONS)
Minimum experience of 10 years with publishing industry specifically with data conversion and eBooks division at senior management level
Should have rich experience on eBooks formats/ production techniques/ setting up process in providing solutions to the client ahead of the curve.
Understanding the client requirements, plan for the tools, guiding the R & D team for the tools development and implementing the same in the production floor for the planned quality and productivity.
Manage a team of above 150 people and be with them for achieving the division goal.
Strong affinity to numbers, holding the client accounts intact and maximizes the profitability / revenue targets
Co-ordination with support function team and team heads for quick result
Client interaction & relationship management to identify and exploit synergies with clients to improve service and increase profitability by demonstrating our production capabilities and ensuring on time deliveries always
Having calls with customers to apprise them with the progress and development of their projects
Manage the Overseas customer’s requirements and to work closely with them to improve the workflow to help them in their process efficiency and business growth
Identify, analyze& find effective solutions to problems while maintaining a balance between production and sales interfaces
Ensure implementation of operational best practice.-To drive cost reductions to increase profitability. -To do cost reviews and improve the cost models.
Drive improvements in quality, production standards and resource planning.
Set performance objectives for operational managers, providing clear expectations and focus, to deliver business objectives.
To lead, develop and coach individual staff to achieve operational and personal excellence.
To holistically manage operational business units, defining short, medium and long term strategic plans in line with business goals.
To manage delivery units with different workflow and process
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Amith Somani | Staffing Specialist | 8123000300
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Everest Consulting Group India Pvt. Ltd | Bangalore