Knock Knock | Technical Architect – Hybris | Navi Mumbai / Bangalore / Chennai


Below Immediate position for your review;

Company : CMM MNC

Mode Of Hiring: Permanent

Work Location: Navi Mumbai / Bangalore / Chennai

Skills:  Hybris & J2EE technologies

Requirement Details
Requirement Technical Architect – Hybris –
Job Opening ID 172527
Experience 9 to 15.00 yrs
Location Navi Mumbai / Bangalore / Chennai
Sourcing Status New
Job Overview:

Technical Architect – Hybris – (172527)

Description

• 8+ years of experience in implementing eCommerce projects in Hybris & J2EE technologies. Strong knowledge of Hybris and J2EE technologies is a must.

• 7+ years of experience in design, development & implementation using Hybris eCommerce platform.

• At least 5+ years of experience in data modelling and architecting a Hybris solution.

• 9+ years of experience in design, development & implementation of project using Java, spring and J2EE technologies. Strong functional knowledge of eCommerce domain.

• Excellent interpersonal and communication skills.

• Desired knowledge of WebServices, XML, punchout. Proactively identifying and addressing project risks and preventing them from turning into critical issues.

• Building deep and meaningful relationships with clients by delivering high quality work products and deliverables.Experience in working with & managing Agile projects is mandatory.

• Experience with working closely with onsite customer is desired.

• Proven ability to work with multiple teams and drive successful initiatives.

Qualifications

BE / BTech / MCA

Primary Location: Offshore-India-Navi Mumbai / Bangalore / Chennai

Write me a email on s.amith@everestconsulting.net

Warm Regards

 “Delivery Is Our Motto” 

        “We Recruit People Not Profiles”

Amith Somani | Lead Staffing Specialist |  8123000300

: s.amith@everestconsulting.net | | |
Everest Consulting Group India Pvt. Ltd | Bangalore

Current Position | Assistant Manager – | Bengaluru


In Case you are inclined to enhance your career growth then I got the below position for your reference;

Company : CMM MNC

Mode Of Hiring: Permanent

Work Location: Bengaluru

Primary Skills:- CCNA Switching and routing, ITIL proficiency, NOC environment experience, LAN WAN technology expertise, Thorough knowledge of Cisco network elements (handson), knowledge of carrier level network topologies

Requirement Details
Requirement Assistant Manager –
Job Opening ID PKVOD0006XT
Experience 4.00 to 6.00 yrs
Location Bengaluru

Skills:-

Primary Skills:- CCNA Switching and routing, ITIL proficiency, NOC environment experience, LAN WAN technology expertise, Thorough knowledge of Cisco network elements (handson), knowledge of carrier level network topologies.

Secondary Skills:- Transmission knowledge, Exposure / experience working on Remedy / Netcool / Infovista / Smarts.

Role Purpose:-

Provide overall governance and oversight over 24/7 operations for Premium sector customers under Dedicated services

Key Accountabilities:-

In charge of the NOC floor during any shift on a 24*7 pattern.

Make sure that the operational process and procedures are followed in the floor by the engineers and initiate the corrective action to ensure that customer service is restored within MTTR.

Work with the engineers in the shift to make sure that we achieve the key KPI’s for the team and ensure that necessary timely actions are adapted while proactive monitoring and service restoration of customer services

Mentor  a team of network focused, multi-disciplined, highly motivated shift engineers to support the resolution of customer complaints within the MTTR/SLA

Work towards achieving MTTR for any proactive / reactive trouble tickets to ensure that customer service is restored

Support and manage resolution of faults by internal and external resolver teams

Provide a rapid response to resolve customer / core network faults in line with MTTR/ SLA’s

Carry out real time resource allocation to meet workload requirements using support teams and managers as required

Prepare and publish reports as required.

Manage the escalation process for both technical and management escalations ensuring that all escalations take place in required timescales to ensure optimum service levels

Build a strong working relationship with all interfacing and supporting agencies including OLO’s to ensure customer network problems are resolved with maximum efficiency

Ensure that close management control is enacted to ensure that staff are utilised optimally and input into the team leads with action plans for improvement

Work on complex issues & escalated trouble tickets

Encourage and develop self sufficiency and leadership within the team at all levels to improve efficiency, effectiveness and in particular staff motivation

This role further mentors colleagues into starting management positions

Yes, this role further mentors colleagues into starting management positions

Behavioral/ Personality Specifications required:-

Communication > 8 on a scale of 10 being the highest and 1 being the lowest (in conclusion we need high level of proficiency)

Language skills – English must, other languages desirable.

Desired Profile:-

Essential:-

CCNA Switching and routing, ITIL proficiency, NOC environment experience, LAN WAN technology expertise, Thorough knowledge of Cisco network elements (handson), knowledge of carrier level network topologies.

Desired:-

Transmission knowledge, Exposure / experience working on Remedy / Netcool / Infovista / Smarts.

Education/ Technical/ Functional Qualifications and/or Professional Certifications:

Essential – Diploma / Engineering / Graduate

Desired – B Tech / B E – Electrical and communication.

Job Type – Full-time

Location – Africa, Middle East & Asia Pacific-India-Karnataka-Bangalore

Write me a email on s.amith@everestconsulting.net

Warm Regards

 “Delivery Is Our Motto” 

        “We Recruit People Not Profiles”

Amith Somani | Lead Staffing Specialist |  8123000300

: s.amith@everestconsulting.net | | |
Everest Consulting Group India Pvt. Ltd | Bangalore

Current Position | Service Incident Manager | Bengaluru


In Case you are inclined to enhance your career growth then I got the below position for your reference;

Company : CMM MNC

Mode Of Hiring: Permanent

Work Location: Bengaluru

Skills Core Incident Management/ Major Incident Management from technical background (Network, Telecom & IT Infrastructure)

Requirement Details
Requirement Service Incident Manager
Job Opening ID 172361
Experience 5.00 to 7.00 yrs
Location Bengaluru
  1. 1. 5-7+ Years of total experience
  2. 3-5 Years of experience in Core Incident Management/ Major Incident Management from technical background (Network, Telecom & IT Infrastructure)
  3. Not looking for Service delivery resumes
  4. CCNA is essential
  5. Good knowledge in ITIL is must
  6. People management experience is added advantage
  7. Ready to work as an Individual contributor
  8. Ready to work in 24/7 Shift
  9. Good Verbal and Written skills

Write me a email on s.amith@everestconsulting.net

Warm Regards

 “Delivery Is Our Motto” 

        “We Recruit People Not Profiles”

Amith Somani | Lead Staffing Specialist |  8123000300

: s.amith@everestconsulting.net | | |
Everest Consulting Group India Pvt. Ltd | Bangalore

Current Position | 3rd Line Manager | Bengaluru


In Case you are inclined to enhance your career growth then I got the below position for your reference;

Company : CMM MNC

Mode Of Hiring: Permanent

Work Location: Bengaluru

Requirement Details
Requirement 3rd Line Manager
Job Opening ID 172361
Experience 12.00 to 16.00 yrs
Location Bengaluru

Essential

A minimum of 12+ years of technical experience in the following domains:

o Layer 3 & Layer 2 VPN Networks

o Cisco – ASR/ISR/CRS Platform

o Cisco IOS & IOS XR

o Alcatel SR 7XXX & TiMOS

o Alcatel 5620 SAM

o Juniper ERX Platform

o Firewalls, IDS, Load balancers

o CSC / NNIs

o Cisco / Nexus LAN Switches

o ADVA / Overture Boxes

o Excellent knowledge of TCP/IP, it’s applications & impact on customer infrastructure & network behaviors.

Job Description:

Lead a 3rd Line support team focused on the assure activities supporting all areas of Customer Services.

o Complex incident management (Technology and Solution based).

o Root Cause analysis for major incidents and escalated faults.

o Complex delivery in line with customer SLAs

  • Work with the other 3rd Line Support teams to establish the processes, systems and skills, required to support Solutions that are dependent on multiple technologies.
  • Work with Customer Services and BE&T managers and team leaders to:

o Improve fault management performance.

o Improve the availability and reliability of Solutions, and the technologies that support them.

o Continually review end-end processes, in order to improve their efficiency and effectiveness.

  • Assist with the definition, and embedding, of a consistent set of processes interfacing to:

o Customer Services teams

o Account teams in VGE/CSSO & Problem Management.

o Service Management

o Service Delivery (Provide and Field)

  • Manage the motivation and morale within the team, and by ensuring:

o All colleague management responsibilities are carried out in accordance with the Vodafone values.

o All colleagues have regularly reviewed Performance Dialogue that is aligned with the wider business goals, individual performance goals.

o All colleagues have appropriate personal development plans; that are regularly reviewed.

  • Provide management of a set of measures covering:

o SLA, RiSLA, MTTR and Delivery On-Time (DOT) performance.

o MTBF and fault volumes.

o Service reliability and performance.

o Colleague absence and attrition.

o Colleague development and performance.

  • Provide an on-call presence, on a rotational basis, for 3rd Line technology area.
  • Drive for Quality and Delivery Standards

o Passionate about end-to-end performance and the quality of service delivered to our Customers

o Initiates improvements to operational processes and has  a can-do attitude when working in a  demanding and ambiguous environment

o Demonstrates a strong bias for action; delivering against time, quality and cost

Desired:

  • Good working knowledge with service providers across the globe.
  • A very neutral accent and a strong ability to communicate with any service provider seamlessly without issues.
  • Excellent understanding of large network operators.
  • Good understanding on the internet setup, peering points & how service providers pass traffic.
  • Excellent understanding of CRM / eCRM tools like Remedy (or) Cramer, BT tools (Woosh, Eco repair etc)
  • Demonstrable experience of troubleshooting tools and techniques in IP environment on Routing, Switching, QoS & MPLS VPN areas.
  • Experience in providing 4th line support for engineers when required using experience before the case is moved to Cisco / Alcatel / Juniper Technical Support.
  • Experience in escalation of incidents to, and in driving incident resolution with, technology vendors
  • Comprehensive knowledge within their primary technology field.
  • Broad experience of continuous: Process, Systems, and Capability improvements.
  • Experience of leading teams of between 5 & 10 people.
  • Experience of implementing & managing ITIL based process frameworks.

Write me a email on s.amith@everestconsulting.net

Warm Regards

 “Delivery Is Our Motto” 

        “We Recruit People Not Profiles”

Amith Somani | Lead Staffing Specialist |  8123000300

: s.amith@everestconsulting.net | | |
Everest Consulting Group India Pvt. Ltd | Bangalore

Knock Knock | Enterprise Solution Architect | Bengaluru


Company : CMM MNC

Mode Of Hiring: Permanent

Work Location: Bengaluru

Skills:  Information Security domain with Unified Communication from Infrastructure background

Requirement Details
Requirement Enterprise Solution Architect
Job Opening ID 001
Experience 12.00 to 15.00 yrs
Location Bangalore
Overview:

Enterprise Solution Architect

Location – Bangalore

Need Candidates from Information Security domain with Unified Communication from Infrastructure background

Experience & Qualification

•         12-15 years of relevant experience or equivalent combination of education and work experience.

•         Responsible for supporting managing senior level architects in large solution design opportunities.

•         Lead the design of low to medium revenue and medium complexity custom services solutions.

•         Strong understanding of a client’s business, technology and process needs.

•         Experience in participate in leadership presentations to the customer.

•         Proficient in a specific service area or technology.

•         Requires thorough understanding of services related processes and technologies.

Roles & Responsibilities / Indicative activities he would be performing

•         Drive adoption of standard architecture, design and development practices, methodologies and tools: ensure all projects follow quality and security standards

•         Provide oversight and facilitate/conduct architecture reviews, portfolio assessments and recommendation of architecture and development improvement areas across the practice

•         Drive structured deals by providing consultation to key clients in defining or designing business processes, functions and organizational structures. Research, identify and internally market enabling technologies based on client requirements.

•         Define solution vision and direction building on synergies and benefits across service lines and technologies

•         Ensure adequate level of architecture governance adoption and execution is followed across delivery teams; ensuring all development and transformation initiatives are deployed according to company and client guidelines using the appropriate architecture, design and development practices leveraging appropriate tools

•         Drive Solutioning for complex deals involving multiple service lines and domains as part of RFI, RFP and informal deal processes, leading a cross functional team of Service Lines experts drawn from their respective domains to drive alignment of solution deliverables to client objectives.

•         Primary expert to construct the specific solution, scope document, risk profile, and corresponding financials

•         Use expertise to construct specific and detailed solutions that encompass process, technology, project and staffing plans.

•         Construct risk assessments and corresponding remediation plans relative to custom solution proposals.

•         Participate in the construction of financial models that align with custom solution proposals.

•         Compose applicable service agreements (e.g. Statements of Work, SLA documentation, etc.) that specify processes, technology, staffing, deliverables, commitments, risk, and project management aspects of a solution

•         Serves as a services subject matter expert to both internal and external customers.

•         Follow all organizational standard operating procedures relative to cost modeling, approvals and reviews, and all other associated workflow, documentation and deliverables

•         Participates in applicable win-loss reviews and incorporate learnings into future solution

•         Develop business case and collaterals for Transformational Initiatives

•         Define solution vision and direction building on synergies and benefits across service lines and technologies

•         Envision a transformation roadmap that aligns with the strategic and tactical direction of the client

•         Drive the translation of complex business initiatives into innovative business-technology solutions and ensure consistency across traditional solution boundaries.

•         Work with Business Stakeholders and Project Managers to understand inefficiencies in clients’ existing business processes and applications and recommend solutions

•         Provide expertise on commercially structuring deals so as to differentiate from the competition

•         Guide clients on change management and risk management as part of the deal process.

Write me a email on s.amith@everestconsulting.net or touch-base with me @ +91 8123000300.

Warm Regards

 “Delivery Is Our Motto” 

        “We Recruit People Not Profiles”

Amith Somani | Lead Staffing Specialist |  8123000300

: s.amith@everestconsulting.net | | |
Everest Consulting Group India Pvt. Ltd | Bangalore

Knock Knock | Vice President – Delivery transformation | Bengaluru


Looking for Vice President – Delivery transformation; for one of the top BPO MNC in Bangalore

Company : CMM MNC

Mode Of Hiring: Permanent

Work Location: Bengaluru

Skills:  Delivery transformation, Re-engineering/process-consulting, BPO delivery

Requirement Details
Requirement Vice President – Delivery transformation
Job Opening ID 001
Experience 17.00 to 25.00 yrs
Location Bangalore
Overview:

•         Vice President – Delivery transformation, reengineering/process-consulting, business impact projects

•         Good experience in BPO delivery, should have grown from the ranks.

•         From Tier-1 BPO firms.

•         Should have minimum of 17 years experience.

•         Should have done BPO transformation roles, or BPO business value initiatives.

•         A Black-Belt certification is desirable.

•         The role in (Company Name undisclosed) BPO DE team as it’s leader would be to drive the next generation delivery transformation initiatives, business value projects, six-sigma projects, automation, and delivery risk reduction and delivery performance improvement initiatives across all BPO verticals.

Write me a email on s.amith@everestconsulting.net or touch-base with me @ +91 8123000300.

Warm Regards

 “Delivery Is Our Motto” 

        “We Recruit People Not Profiles”

Amith Somani | Lead Staffing Specialist |  8123000300

: s.amith@everestconsulting.net | | |
Everest Consulting Group India Pvt. Ltd | Bangalore