Current Position | ServiceNow Architect | Chennai

Below Immediate position for your review

Requirement Details
Requirement Associate Consultant–Service Now Architect
Job Opening ID 16364
Experience 8 to 12.00 years
Location Chennai
Education BE in computers / B.Tech / MCA
Sourcing Status New
Job Overview:

Mandatory Skills

• Architecting and designing implementations with the Service Now ITSM platform

• Develop roadmap and blueprints to enable client transition to Service based organization with clear, realistic, and pragmatic goals that are aligned with strategic direction

• Customizing and developing for the Service Now Platform using JavaScript, CSS, HTML and Other Web Based scripting

• Demonstrated consulting expertise (gather requirements, problem solve

• Understanding the business implication of process-centric IT in striving to achieve process excellence

• Ensuring continuity for customer from pre-sales to delivery

• Deep understanding of the application development lifecycle process, including requirement analysis, quality assurance, design, scheduling, implementation, issue tracking, version control and deployment

• Demonstrated Enterprise Architecture skills, especially in Enterprise System Management and IT Service Management space

5+ years of leadership level experience with IT Service Management tools such as Service Now, BMC Remedy etc.,

Configuration/Customization of the ServiceNow system, including creating workflows

• Build service requests from customer requirements including requests, request items and tasks using workflows to manage data flows from the customer to the support teams providing the service

• Uses scripting tools and Service Now functionality create script to automate rote tasks being done in ServiceNow

* Performs integrations and process automation using ServiceNow Orchestration

• Create requirements definitions and technical specifications documentation.

• Load, manipulate and maintain data between Service-now and other systems

• Must analyse and fully understand user requirements and current procedures in order to improve system capabilities, automate process workflows and address scheduling limitations throughout the development and delivery of the ServiceNow roadmap

• Thorough understanding of ITIL/ITSM processes

• Performs system and integration testing with sample and live data

• Monitor health, usage and overall compliance of the application

Please write me a mail on PRT_amith.somani@cgi.com

Thanks & Regards,

Amith Somani | Human Resource – Talent Acquisition
CGI information Systems & management Consultant PVT.LTD
Divyasree Technopolis, 124 – 125 Yemlur Main Road
Off HAL Airport Road,Yemlur P.O,Bangalore 560 037,
Cell : +91 8123000300

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